Modern Workplace and Copilot Solution Architect

An experienced M365 / Copilot Modern Workplace Solution Architect is required to support a growing portfolio of Microsoft transformation programmes.

The role will focus heavily on Microsoft 365, Copilot adoption, enablement and extensibility, helping customers move beyond traditional product implementations towards transformation programmes focused on measurable business outcomes and value.

A significant part of the role will involve working with external delivery partners. The Solution Architect will retain architectural oversight and accountability, ensuring partner-delivered solutions meet the required technical, governance and quality standards.

This is a senior, customer-facing position requiring someone who can operate across solution architecture, governance, technical assurance and transformation.

Key Responsibilities

• Own and oversee solution architecture across Microsoft 365 and Copilot programmes
  
  
• Design solutions covering M365 Copilot adoption, enablement and extensibility
  
  
• Architect solutions incorporating Microsoft 365 Copilot, Copilot Studio and AI Agents
  
  
• Support the creation of low-code/no-code agents and reusable AI capabilities
  
  
• Define how Copilot, agents and wider Microsoft components can be combined into customer-specific solutions
  
  
• Provide architectural governance and assurance across projects delivered by third-party partners
  
  
• Review partner designs and deliverables, challenging technical decisions where appropriate and ensuring architectural standards are maintained
  
  
• Retain technical accountability while leveraging partners for elements of project delivery
  
  
• Lead or support architecture and solution-design activities directly where required
  
  
• Advise customers on the wider M365 ecosystem, workloads, security, governance and architecture
  
  
• Support Modern Workplace transformation across SharePoint, Exchange and wider Microsoft 365 services
  
  
• Provide architectural input into tenant-to-tenant migrations and Microsoft cloud transformation programmes
  
  
• Work closely with customers to understand business processes and translate requirements into technology-enabled outcomes
  
  
• Support rapidly mobilised Copilot programmes, which can move from opportunity to delivery within short timescales

Key Skills & Experience

• Strong experience as an M365 / Modern Workplace Solution Architect
  
  
• Excellent knowledge of Microsoft 365 architecture and workloads
  
  
• Strong hands-on understanding of Microsoft 365 Copilot
  
  
• Experience with Copilot Studio and the Microsoft agent ecosystem
  
  
• Understanding of Agentic AI and low-code/no-code agent development
  
  
• Experience designing Copilot adoption and extensibility solutions
  
  
• Strong understanding of governance, security and architectural best practice within Microsoft 365
  
  
• Experience overseeing and assuring solutions delivered by Microsoft partners or third-party consultancies
  
  
• Ability to review technical architecture and hold delivery partners accountable for quality and successful outcomes

• Experience across SharePoint, Exchange and M365 migrations would be beneficial
  
  
• Broader understanding of Microsoft cloud and infrastructure transformation is advantageous
  
  
• Strong customer-facing and stakeholder-management skills
  
  
• Comfortable working with both technical teams and senior business stakeholders