MY CLIENT
A leading Microsoft-focused consulting organisation, delivering end-to-end CRM and Customer Engagement (CE) solutions to enterprise clients across multiple industries.
They specialise in Microsoft Dynamics 365 CE and the Power Platform, helping organisations transform their customer-facing processes, improve sales effectiveness, and build data-driven decision-making capabilities.
What sets them apart:
As a Dynamics 365 CE Solution Architect, you will lead the design, development, and delivery of complex CRM and customer engagement solutions.
Your responsibilities will include:
You are a senior technical professional with strong Dynamics 365 CE expertise and experience delivering full lifecycle CRM projects.
You bring:
SALARY PACKAGE: €100-140,000
WHY SHOULD YOU BE KEEN ON THIS ROLE?
A leading Microsoft-focused consulting organisation, delivering end-to-end CRM and Customer Engagement (CE) solutions to enterprise clients across multiple industries.
They specialise in Microsoft Dynamics 365 CE and the Power Platform, helping organisations transform their customer-facing processes, improve sales effectiveness, and build data-driven decision-making capabilities.
What sets them apart:
- End-to-end ownership of delivery and architecture, not just advisory
- Long-term client relationships with high standards for quality and governance
- Strong investment in people, mentoring, and professional development
- Collaborative, team-oriented culture with flat hierarchies and clear decision-making
As a Dynamics 365 CE Solution Architect, you will lead the design, development, and delivery of complex CRM and customer engagement solutions.
Your responsibilities will include:
- Leading architecture, solution design, and implementation for Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service)
- Defining solution blueprints, data models, integrations, and security frameworks
- Advising clients on translating business requirements into scalable, secure, and high-performing solutions
- Leading workshops and design sessions with clients and internal teams
- Guiding development teams on configuration, plugins, Power Apps, and Power Automate flows
- Overseeing integrations with other systems (ERP, Azure, third-party applications) and data migration strategies
- Championing DevOps, CI/CD pipelines, and ALM best practices
- Mentoring and coaching consultants, developers, and analysts
You are a senior technical professional with strong Dynamics 365 CE expertise and experience delivering full lifecycle CRM projects.
You bring:
- 8+ years implementing Microsoft Dynamics CRM or Dynamics 365 CE solutions
- Proven experience as a Solution Architect or Lead Consultant on at least 2–3 full lifecycle CE implementations
- Deep knowledge of CE modules: Sales, Customer Service, Marketing, or Field Service
- Hands-on experience with Power Platform (Power Apps, Power Automate, Power BI, Dataverse)
- Experience with Azure services: Logic Apps, Functions, Service Bus, API Management
- Integration experience with tools such as KingswaySoft, Scribe, or Azure Data Factory
- Strong understanding of security roles, workflows, business rules, and plugin development
- Experience with Agile delivery methodologies and DevOps practices
- Excellent communication, stakeholder management, and executive presentation skills
- Microsoft Certified: Power Platform Solution Architect Expert
- Experience integrating D365 CE with D365 Finance & Operations (F&O) or Dataverse
- Experience in industry verticals such as financial services, manufacturing, public sector, or healthcare
- Bachelor’s degree in Computer Science, Information Systems, or related field
SALARY PACKAGE: €100-140,000
WHY SHOULD YOU BE KEEN ON THIS ROLE?
- Work on high-impact, enterprise-scale Dynamics 365 CE projects
- Full ownership of solution architecture and delivery
- Opportunity to influence CRM strategy, governance, and technical standards
- Collaborate with highly experienced teams and Microsoft experts
- Real opportunity for mentoring and professional development
- Exposure to cutting-edge Microsoft technology, integrations, and the Power Platform
