Position: ServiceNow Technical Architect
Employment Type: Contract
Start: ASAP (April/May 2026)
Duration: 6 Months
Location: West Yorkshire, UK (Hybrid)
Language(s): English
Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale.
Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership.
Role – We are seeking an experienced ServiceNow Technical Architect to lead the design and delivery of enterprise-scale ServiceNow solutions within a major transformation programme. This is a strategic, hands-on role where you will define architecture, guide delivery teams, and ensure scalable, secure, and high-performing solutions aligned with enterprise IT strategy.
Key Responsibilities:
Key Skills:
If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak.
Applicants must be a UK resident and holds a valid right to work status.
Employment Type: Contract
Start: ASAP (April/May 2026)
Duration: 6 Months
Location: West Yorkshire, UK (Hybrid)
Language(s): English
Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale.
Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership.
Role – We are seeking an experienced ServiceNow Technical Architect to lead the design and delivery of enterprise-scale ServiceNow solutions within a major transformation programme. This is a strategic, hands-on role where you will define architecture, guide delivery teams, and ensure scalable, secure, and high-performing solutions aligned with enterprise IT strategy.
Key Responsibilities:
- Architecture & Solution Design
- Define and design end-to-end ServiceNow architecture across modules such as:
- ITSM
- ITOM (Discovery & Service Mapping)
- ITAM
- Develop architectural blueprints, standards, and best practices
- Align solutions with enterprise IT strategy and digital transformation goals
- Lead design for new implementations, enhancements, and platform optimisation
- Define and design end-to-end ServiceNow architecture across modules such as:
- Technical Leadership
- Provide technical leadership and mentoring to development teams
- Lead technical design sessions, architecture reviews, and code reviews
- Ensure adherence to coding standards and architectural governance
- Drive best practices across ServiceNow development and deployment
- Integration & Platform Engineering
- Design and oversee complex integrations using:
- REST / SOAP APIs
- OAuth / SAML
- Middleware platforms
- Lead ServiceNow deployments, integrations, and platform consolidation initiatives
- Ensure solutions are scalable, secure, and high-performing
- Design and oversee complex integrations using:
- AI & Innovation
- Apply knowledge of GenAI and Agentic AI within ServiceNow
- Support initiatives such as:
- Knowledge management optimisation for AI
- Catalog rationalisation and automation
- CMDB enrichment aligned to CSDM
- Governance & Delivery
- Ensure compliance with security, audit, and governance standards
- Support migration, upgrades, and platform consolidation initiatives
- Identify and resolve technical risks and performance issues
- Contribute to planning, estimation, and continuous improvement
Key Skills:
- 10+ years’ experience in IT, including 3+ years as a ServiceNow Architect
- Deep expertise in:
- ServiceNow platform architecture
- ITSM, ITOM, ITAM modules
- Strong hands-on experience with:
- JavaScript, Glide, Flow Designer, Integration Hub
- Proven experience delivering large-scale ServiceNow implementations
- Strong integration experience across enterprise systems
- Experience with:
- CMDB and CSDM alignment
- Platform optimisation and consolidation
- Knowledge of GenAI and Agentic AI in ServiceNow
- Strong leadership, stakeholder management, and communication skills
If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak.
Applicants must be a UK resident and holds a valid right to work status.
